Refund and Return Policy

Digital Products Only

Head Start Pack sells digital products only. No physical items are sold.

Instant Delivery

Purchased packs are instantly shared through Google Drive. A notification email is immediately sent to the buyer.
If automatic sharing fails, we complete delivery manually within 24 hours (maximum 7 days).

Refund Eligibility

Refunds are allowed only in the following limited cases:

• No purchase notification received: Buyer may request a refund within 7 days of purchase.
• Notification received but pack not delivered: Buyer may request a refund within 48 hours of notification.

No Refund After Delivery

Once Google Drive sharing is completed and access is granted, refunds are not available under any circumstance.

Contact Support First

Before requesting a refund, customers must contact us to resolve delivery issues:
Email: [email protected]